If your date of Service was prior to August 1, 2023:

Please direct all billing inquiries to:

Change Healthcare

Change Healthcare
4718 Carr Drive
Fredericksburg, VA 22408
(877) 683-5485

Account Login

You can view the most up-to-date information about your account online at
Please have your account number and password available. These can be found on your billing statement.

If your date of service was August 1, 2023 or LATER:

Please direct all billing inquiries to:

MBMS Phone Number: (844) 721-7231

For all information regarding the new Virginia insurance law, click the button below:

Balance Billing Consumer Rights

Translation Services

At VIVA, you have access to interpretation services at no cost to you.

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“Charity, Rebecca, and Dr. Gleason were very kind and helped put me at ease before and during my procedure. Thanks so much!”

“Carol Benson, PA is the best! She is very nice and cheerful. She explained the prep and procedure very well and answers all my questions promptly. Thank you, Carol!”

“I would like to compliment your whole staff and the extra effort provided by the doctor's nurse. She kept me informed and always answered my phone calls. The doctor was one of the best doctors I have ever encountered.”

“My ninety-five-year-old grandfather was seen quickly and treated with the utmost respect and kindness. Thank you so much!”

“Dr. Statler demonstrates highest level of skills and experience. He shows care and concern and I trust and feel safe in his care.”

“This was not a fun appointment for me, and I was super nervous, but Dr. Doherty and his team were the best medical professionals I think I have ever encountered! They took their time with me, explained everything, and even held my hand! I cannot thank you all enough for the amazing care you showed me.”

“My very positive experience was largely because of Shelly. She was very professional, yet very empathetic and caring. She moved through the steps leading up to the procedure with a calm, reassuring manner. She explained everything thoroughly and made sure I was comfortable. I felt like I was in very good hands.”

“Always nervous about a procedure I know nothing about; Jamie was very sweet and explained everything to me and answered all questions. Doctor was very nice and also answered all my questions. If I need a biopsy, VIVA is certainly the place I would go or take a loved one. Thank you.”


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